Effective Date: January 1, 2025

Pacific Commercial Services, Inc. (“Company,” “we,” “our,” or “us”) respects your privacy and is committed to protecting any personal information you provide to us. This Privacy Policy explains how we collect, use, and protect information when you interact with us, including through SMS communications.

1. Information We Collect

We may collect the following types of information when you communicate with us via SMS:

• Your phone number

• Any information voluntarily provided in SMS messages (e.g., inquiries, responses, or service requests)

We do not collect sensitive personal information via SMS.

2. How We Use Your Information

We use the information collected through SMS communications solely for the following purposes:

• To provide requested services, notifications, or support

• To respond to inquiries and messages

• To send updates, confirmations, or alerts related to our services

• To comply with legal obligations and enforce our policies

3. SMS Opt-Out & Unenrollment

You may opt out of receiving SMS communications at any time by replying with:

• “STOP” to unsubscribe from future messages

• “HELP” for assistance regarding SMS communications

Once you opt out, you will no longer receive SMS messages from us, except for any legally required or service-related notifications.

4. Data Protection & Security

We take data privacy seriously and implement reasonable security measures to protect information provided through SMS communications. While we strive to safeguard your data, no electronic transmission is completely secure. By communicating with us via SMS, you acknowledge and accept these risks.

5. No Data Sharing Policy

We do not sell, rent, or share any personal data collected via SMS with third parties. Your information will only be used for direct communication with our company and will not be distributed or disclosed to external parties unless required by law. No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All the stated categories in this privacy policy exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties. End users can opt out of receiving further messages by replying STOP or ask for more information by replying HELP. Message frequency varies. Message and data rates may apply.

6. Third-Party Services

Our SMS services may be facilitated through third-party providers. These providers are required to follow strict privacy and security standards to ensure the confidentiality of your data. However, we are not responsible for the data practices of these third-party services.

7. Changes to This Privacy Policy

We reserve the right to update this Privacy Policy at any time. Any changes will be effective immediately upon posting. We encourage you to review this policy periodically for updates.

8. Contact Us

If you have any questions or concerns regarding this Privacy Policy or your SMS communication preferences, you may contact us at:

Pacific Commercial Services, Inc.

91-254 Olai St. Kapolei, HI 96707

legal@pcshi.com | (808) 545-4599

By using our services and communicating with us via SMS, you agree to the terms outlined in this Privacy Policy.